Product Support Overview
Help using https://support.sonatype.com and understanding our product support policies.
- How the Sonatype Support Submit a Request Form Works
- How to Pre-fill the Sonatype Support Ticket Form
- How do I attach files to my support ticket?
- How do I find my Sonatype product license fingerprint?
- How to Create Sonatype Server Product Support Zip Bundles
- Sonatype Product Ideas Portal Help
- Sonatype Product Support FAQ
- How to Submit a Production Outage Incident (Extended Support)
- Sonatype’s User-based License Model FAQ